Sunday, February 21, 2010

Publix today

So I took my parents with my to Publix to see what couponing is all about and how much you can save. i had my $5 off $30 Publix Q with me and was using a few of my $4 Knox Q's before they expire. Well, I have definitely decided I will no longer get in a line with a cashier I do not know. This lady was determined to screw me. Seriously, we all know when you have a "$ off $ purchase" Q, that Q is BEFORE other Q's, especially when I say, please put this one in first!!

She did not put that $5 off Q in, she set is aside and asked me for my other coupons. I handed them to her and when she got to the Knox, she said I couldn't use them. I politely said I had already spoke with management about these Q's and they were legitimate but she was welcome to check with them. So she huffed off and came back, didn't say a word and just scanned them. Then she proudly told me my total was too low to use my $5 off Q. I politely told her she was suppose to use that before manufacturer Q's but I would use it later. UGH!

Why i'm I made to look like i'm stealing or trying to cheat!?!?!?! I never illegally copy Q's, I never try to get away with something I shouldn't.

Okay so i'm already mad because I was treated like a thief but I get home and study my receipt and the cashier did not scan one of my Knox coupons...that is a $4 mistake! Ah!

I quickly called the manager and was very polite, did not mention the cashier's attitude and he was very apologetic. Told me he was making a note of it in their office log so if he was not there when I came back, someone else would refund me my $4.

Not all cashiers are like this. Publix has some great cashiers and so does Wags too.

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